Shipping & Delivery Policy
Welcome to Pelupa Store! As a provider of digital products, we aim to offer you an efficient and seamless purchasing experience. Our Shipping & Delivery Policy outlines how our digital products are delivered to you.
Shipping Methods and Associated Costs:
At Pelupa Store, we specialize in digital products, which are delivered electronically. This means there are no physical shipping methods or associated costs. You will receive your purchased digital products immediately after completing your transaction.
Estimated Delivery Times and Factors Affecting Them:
Since our products are digital, delivery is instantaneous. Upon successfully completing your purchase, you will receive immediate access to your digital product(s) via the email address provided during checkout. There are no delays or waiting times for digital delivery.
Order Tracking Options:
Digital products do not require traditional order tracking. You will receive access to your digital product(s) immediately upon purchase. However, if you encounter any issues, our support team is here to assist you.
Instructions for Accessing Your Digital Products:
To access your purchased digital product(s), please follow these steps:
- Check Your Email: After completing your purchase, you will receive an email confirmation from Pelupa Store. This email will contain a download link or access instructions. Ensure that you provide a valid email address during the checkout process.
- Access Your Product: Click on the provided link or follow the instructions in the email to access your digital product(s).
- Download or Access: Follow the instructions to download or access your product(s) as specified.
Need Help?
If you experience any issues with accessing your digital product(s) or have any questions, please don’t hesitate to contact our customer support team. We are available 24/7 to assist you.
Contact Us:
- Email: support@pelupa.in
- Mobile Number: +91 7279062862
Important Notes:
- Ensure your access information is kept secure and not shared with unauthorized individuals.
- If you do not receive the email confirmation shortly after your purchase, please check your spam or junk folder. If it’s not there, contact our support team for assistance.
Thank you for choosing Pelupa Store for your digital product needs. We are dedicated to providing you with a smooth and hassle-free experience.
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 1-2 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. RAVI PRAKASH is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 1-2 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 7279062862 or support@pelupa.in